Customer Reviews

Transmission Services, near Fort Worth, TX

My 2003 Saturn Vue was towed to this shop on July 22, 2025 with a red engine light on. Another shop who had done a lot of expensive work on my vehicle for the last couple of years refused to work on it because he thought it needed a new CVT transmission. I didn't know anything about Auto Car Care Center's shop, but after speaking to Jeff, the owner, on the phone prior to the tow, I felt he could handle the problem. Jeff worked on my vehicle with the true knowledge of a Saturn's components the other shop never showed me even though they touted being Saturn specialists. Jeff, by far, is a true Saturn specialist. With his determination, he fixed my transmission issue by installing a remanufactured valve body. While there, he noticed a hesitation when starting the vehicle, and then he recommended a new fuel pump and seal. I finally got the call that my vehicle was ready to take on the world. No problems since I left that shop! I cannot recommend this shop enough! After personally owning and operating a classic vehicle restoration shop for 35 years, I can attest that Jeff operates his shop with honesty, a high level of professionalism, a vast auto parts knowledge and always keeps the cost of the job down for the customer. He saved me over $2500. from having to buy a remanufactured CVT transmission and labor installation cost!

DENISE RAMSEY

Thank you Jerry excellent service reasonable prices goes above and beyond gets it done A+++ service and treats customer like family and takes care of your car right

Arkan Ramadan

I have never left a review for an auto shop, but this place deserves the mention. I first came to auto car care at the start of 2024, when my dealership gave me an estimate of $3,000 for a repair. I randomly google auto shops and this place popped up. I brought it to them and they repaired my car for *considerably* less and they did a great job- no issues since. I've brought my car back multiple times and I've been very happy with the service since! These guys do a great job and for a truly unbeatable price. Jeff runs the shop and he's a super nice guy.

Josh Moore

Jeff is awesome person very respectful reasonable price would recommend to anyone!!!!

Louis Garcia

This place rocks!!

Nathan Boyd

10/10 great service!! Jeff is very kind and honest. I felt very comfortable going there as a girly who has no idea about cars.

Vanessa Puello Lozano

Woooow, thank you so much to Jeff and the team. They helped me get my A/C running when I needed it the most. Super fair with pricing and timely. Glad I found myself a neighborhood shop I can trust.

Daniel Garcia Rodriguez

My daughter's car broke down while I was 350 miles away. I asked a friend for a mechanic recommendation and he said this shop was GOOD and HONEST. I had the car towed to the shop. Jeff and his guys diagnosed the problem quickly and correctly. The work was done fast and done well. I will definitely be using this shop again. Cannot recommend highly enough!!!

Mike McGowen

I have taken 4 different vehicles to have work done. Every time the have been fixed correctly and if they find other things they will call and let you know before they order parts or do any work. Mechanics are very through. I highly recommend these guys.

Bryan Cantrell

Had a great experience with these guys. Very friendly and they found an issue others were denying/ignorant to.

Cameron Swayze

Jerry was amazing, knowledgeable, and fast when repairing my coolant leak.

A

Had to get my transmission pan, fluid, and filter changed. Jeff was very honest with the pricing and I they got the work done very quickly. Will be returning for all future repairs!

Matthew Hartgraves

Jeff is the greatest. He's a Christian and we trust his automotive experience and would not even go anywhere else.

Kathlynn Creed

The best shop I been to in years, up front, honest and reasonable prices, they are not there to gouge you but help you,why can't other businesses have the same ethic thank you Jeff for running such a great business!! Robert Hodge

Darren Hodge

My daughter just moved to Fort Worth in January upon graduation from college to start her career. Her air conditioning went out on her car and I had no idea where to send her, so I looked up this location and I'm sure glad I did. From start to finish Jeff and his staff were very helpful and professional. I live a few hundred miles away but once I spoke to them and knew she was in good hands. They got her fixed up the same day and were very affordable. She rated the whole experience a 10 out of 10. Thank you Jeff and crew and we definitely be back for our future needs. Mark C. San Antonio Texas

Mark

Very kind and trustworthy. Didn't try to upsell me. Straight-shooters. I've brought in 2 different vehicles, so far, for various things, but the service has been consistent. I would highly recommend.

Denise G

Great service always.

Jeremy Bradford

I have been using this shop for over 10 years and can say these are some of the most honest, caring, and genuine mechanics in the business. Jeff is an outstanding person and runs an honest shop. His mechanics know what they are doing and will do whatever they can to make the repairs affordable. I assure you won't find a better mechanic in the DFW area. I have referred countless people over the years and have received nothing but positive feedback. Their shop is always full of cars, and that tells you enough about the kind of business they run. Try them once and you will never go anywhere else!

Zach Wallace

They will help you and do a great job. The guys are very professional. Try them..

lee polk

This is the first auto-shop I've been to where they didn't try and scam me. I was able to get my engine problem fixed at no cost as they honored my warranty. I didn't get any hassle or nonsense in getting my car fixed. These guys do honest and great work and I would definitely go back.

Jonathan Daniels

Jeff and Jerry are very kind and knowledgeable. I won't take my vehicle anywhere else.

Brian Lamb

Really friendly staff, very affordable prices, and the tech was very careful and quick on my vehicle repair. Jeff is an awesome guy

Rene Garcia

I would give them 6 stars if I could! I have been going here for a few years, Jeff and team has been awesome every single time. His prices are always more than fair, and he's an honest man. I recommend him to all my friends and family when they are looking for a shop. Great place here!

Chris Messer

These guys are great. After having honesty and competence problems at several other local shops over the years, I'm so glad I found this place. Jeff is a straight shooter and charges a fair price while trying to save you money when he can. I will be a lifelong customer.

Matt Ryan

We all know the saying how in car car work there are 3 factors time/speed, cost and quality and you can pick 2 Well I have gotten the feeling that here you truly can get all three with an excellent customer care as the cherry on top Thank you Jeff for the wonderful shop you run

Andrew Adams

Great place and honest

Ahmed AlQaysi

Mr. Jeff a wonderful and sweet gentleman. Jerry sir was very helpful as well. Some of the other guys can be a bit rude.Best thing about everything vehicle was fixed.

Priscy Montiel

The people at this establishment are wonderful!!!! It's amazing to see there are still good people in this world. Super helpful and friendly. I recommend this place if you want honest and hard working mechanics.

DJ Lewinski

Jeff is the best!! Got there yesterday for an oil change and although the guys could have greeted me, I will be back for my next oil change.

Angela Enrriques

I came here for the first time today to get my front and back brake pads replaced and front rotors. Jeff & his team took care of me same day and could not have done a better job! I will definitely be coming back for future services, and I recommend him.

Sara Muneea

Jeff and his team are the greatest. Dependable, fast, honest, and great with communication. Definitely best case scenario when your vehicle needs help.

Paris Watson

Performed excellent work on fixing my crown victoria's rear suspension at a good price! I will definitely be coming back and recommending this place to my family and friends

Cody

Jeff, and his crew always do a fine job. Highly recommend

Larry Johnson

Service is always A1. At Family Car Care, I found a trusting and reliable service that I'm truly happy with. I won't be going anywhere else for my family's auto service.

twana thomas

My brakes are great

Kirk Kilgore

Jeff and his team did an excellency job of getting my truck back in shape! They are always great to work with. And I appreciate them

Russell Martin

These guys are honest and do great work. Highly recommend. Edit: 5 stars isn't enough. Jeff is really amazing. I love this guy. I just had another incredible experience thanks to him and his crew. How many times have you heard someone say that after a car repair? Any other shop would have had me stressed, cursing, and broke at the end of it all. Not this shop. I gave them the time they needed, and they gave me a well done repair at a cost that genuinely shocked me. It was so much lower than expected! I love doing business with good people! Thank you again Jeff!

Matthew Mastrangelo

LOOK NO FURTHER! THIS IS your mechanic, your service spot, your "go to" automotive authority. I can't say enough great things about Jeff & his staff! I drive a Lincoln MKZ with over 170,000 miles on it & have used their services & relied on their expertise for a tune up & oil change, new brakes, A/C compressor replacement & a windshield washer pump replacement. I've even had these guys work up an estimate for repairs after colliding with tire tread on the highway. They are always fair with both pricing & your time management. They will troubleshoot problems with you & leave better educated about your own car. Hands down some of the best service, both customer & automotive, I've had in DFW. I recommend them fully & without reservation. If you want a "car repair advocte" this is the place!

Jennifer H Rector

Excellent auto repair. Friendly and completely honest. Have been using them for years. Highly recommended.

David Phelps

Jeff and his team were super trustworthy, knowledgeable, and proactive. Not only were they these things, Jeff was SO kind and helpful throughout the entire process. This is such a genuine and caring place and Jeff takes SUCH good care of his costumers and goes out of his way to genuinely show and prove that throughout the process. I cannot express any more how great this place this is, and will definitely [hopefully won't have to..] be back if I need car work again!

Angie Tedford

I was in tears and so unhappy about the diagnosis of my truck. Jeff was able to replace the engine at a more than reasonable price. I was so happy I was in tears again when picking up my truck. He and his crew are knowledgeable and really know what they are doing. I highly recommend them.

Kay Creed

New a/c compressor installed. Great service!

SCOTT HOLAWAY

I was an out of state dad, trying to find a good mechanic to help my daughter get her car fixed. I contacted Jeff, he helped find a wrecker, fixed the car on just my promise to pay him. He helped me greatly. I think he is a great professional.

Lamont Growe

Jeff is awesome! I have never seen such great service from an auto shop. My car had a couple things go awry and they took care of it promptly. They are thorough, fair priced, and very knowledgeable. Thank you, Auto Car Care Center!

Kaylie French

I was driving to go on vacation when my truck broke down. I was able to get a rental and continue on because the tow company that partners with Auto Car Care bills the center (to be added on to your final repair bill). It means I didn't have to wait 5 hours for the soonest tow truck, and I didn't have to be present for the delivery of my vehicle to the shop. It was a huge stress relief. My truck ended up needing a whole new engine, radiator, and clutch. Although it took longer than I hoped (doesn't it always?), they were very generous with the discounts they offered and parts they installed at a reduced rate. They ended up going through two engines before finding one without any issues, and I'm ever grateful that they took their time to ensure quality over quantity. It was my first time using them at the recommendation of a family friend, but it certainly won't be the last.

Phillip Kelly

Great repair shop. Always top notch service. We use them for all of our cars.

Cathy Carpenter

This was the second time they have fixed my Tahoe in the past five years (first time was a fuel pump, or something like that). Very fast turnaround and reasonable pricing. I now have a working A/C for all this heat!

Patricia Mansfield

Brought in the car for AC issues, clear communication of the problem and repair. Fast work done as well and was ready same day

Kyle M.

They are our go to mechanics. They are trustworthy and helpful

Andy Johnson

I had work done 2 weeks ago and Jeff very professional and really good pricing. I will always use his shop!

Torrie Jones